Board of Directors

David Monson

President

City: Osnabrock, North Dakota
Duties: Executive, Investment, Development & Auxiliary Services
NAMIC (National Association of Mutual Insurance Companies) Certified Farm Mutual Director

Curt Jacobson

Secretary / Treasurer

City: Leeds, North Dakota
Duties: Planning, Investment, Executive, & Corporate Governance
NAMIC (National Association of Mutual Insurance Companies) Certified Farm Mutual Director

Dave Kronebusch

Vice-President

City: Marion, North Dakota
Duties: Executive, Investment, Personnel, Claims, & Planning
NAMIC (National Association of Mutual Insurance Companies) Certified Farm Mutual Director

Dale Overton

Director

City: Cando, North Dakota
Duties: Personnel, Investment, Claims, & Planning
In process of completing NAMIC (National Association of Mutual Insurance Companies) Farm Mutual Director Certification

Ken Bischoff

Director

City: Devils Lake, North Dakota
Duties: Planning & Corporate Governance
In process of completing NAMIC (National Association of Mutual Insurance Companies) Farm Mutual Director Certification

Susan Davis

Director

City: Mandan, North Dakota
Duties: Personnel & Corporate Governance
NAMIC (National Association of Mutual Insurance Companies) Certified Farm Mutual Director

Staff

Rod Warner

Manager

Rod Warner is Family Mutual Insurance Company’s Manager since October 1999. Rod arrived in 1999 with more than one decade of prior work experience performing regulatory insurance company operation audits. At Family Mutual Insurance, Rod handles claims administration, company development, personnel, and also manages a substantial portion of the daily insurance operations occurring each day at the Bismarck and Cando offices. Rod can be reached via email at rod@familymutualinsurance.com.

Carol Knutt

Chief Financial Officer

Carol Knutt is Family Mutual Insurance Company’s Chief Financial Officer and Claims Administration Officer. Carol is responsible for tracking company investments, processing accounts payable and receivable, and statutory compliance reporting. Carol also manages the server database and controls software systems for claims handling, agency loss ratios, daily premium receipts, and disbursements. Carol comes from a business management background and has been with Family Mutual Insurance since December 1999. Carol can be reached via email at carol@familymutualinsurance.com.

Phoebe DeKrey

Policy Processor

Phoebe DeKrey is Family Mutual Insurance Company’s Policy Processor. Phoebe is responsible for processing new insurance applications, premium renewals, policy cancellations, and policy changes. Phoebe also reviews and verifies policy data such as applicant name, address, and calculates to assure appropriate premiums. Phoebe also performs a myriad of other special projects, such as modifications to the Agents Manual. Phoebe comes from a 14 year career in Banking and has been with Family Mutual Insurance Company since September 2006. Phoebe can be reached via email at phoebe@familymutualinsurance.com.

Jill Balzer

Senior Underwriter

Jill Balzer is Family Mutual Insurance Company’s Senior Underwriter. Jill evaluates insurance applications to assess potential risk relating to each applicant and each property Family Mutual Insurance insures. Prior to coming to work with Family Mutual Insurance, Jill earned a Bachelor of Science Degree in Business Administration. Jill also has extensive experience previously performing insurance sales. Jill can be reached via email at jill@familymutualinsurance.com.

Ryan Warner

Chief Product Analyst

Ryan has been with Family Mutual Insurance in various part-time capacities since 2006, and started full-time in our Bismarck office in July 2014. In addition to testing and implementing various new products and business solutions to keep Family Mutual Insurance on the cutting edge of customer and agent interaction, Ryan also acts as liaison between Family Mutual and the various 3rd party vendors used in operation of our daily business. In addition to these duties, Ryan is also responsible for filing new insurance products with the State of North Dakota, as well as performing periodic statistical reviews of our book of business as well as potential new avenues of growth. Ryan also coordinates new employee training, administrates the familymutualinsurance.com website, and handles some light underwriting duties as needed. He can be reached via email at ryan@familymutualinsurance.com or via phone at 701.667.6055.